ITSM Consulting

Fox IT is a Leading Authority in IT Service Management Consultancy and ISO/IEC20000 Certification Providing Support for our Clients- from Expert Advice & Guidance to Hands-On Consulting

Fox IT is committed to providing its services underpinned by world-class service management frameworks, including ITIL® and COBIT®. ITIL is now accepted throughout the IT industry world-wide as best practice for management of the IT infrastructure in line with business needs, with Fox IT recognised as a leading authority in ITSM consulting.

We have been a cornerstone of ITIL Service Management since its inception over 20 years ago and were instrumental in the writing and publishing of the original and updated ITIL books and information. Fox IT is also very involved in the authoring, qualification and certification scheme for ISO/IEC 20000.

ITSM Consulting Tools
ITIL Assessment Tool

ITIL Process Implementation Tool

ITIL Training Courses
Fox IT offers a range of ITIL training courses including ITIL Foundation, ITIL Awareness, and ITIL Capability Training. Read more →

Our ITSM consultants are able to provide a solution based on ITIL and our core business competencies, reducing risk by adopting business as usual processes and incorporating innovation and creativity which enables the customer to leverage the strength and flexibility that Fox IT offers as a business partner. Fox IT’s ITSM consultants are able to adapt ITIL in support of formal quality and performance frameworks such as Sarbanes Oxley, ISO 9000 and ISO/IEC 20000.

Fox IT specialises in helping clients accelerate transformation programs that drive improvement of their business through IT service management. Fox IT brings expertise through world renowned trainers, consultants and toolkits to shape the most appropriate solution to effect change whether that be the adoption of service management frameworks (such as ITIL®, COBIT®, MOF), standards certifications (ISO/IEC 20000, ISO/IEC 27001), or more specialised processes such as software asset management, information security management and the service design lifecycle.

Fox IT helps clients accelerate transformation programs to drive business improvement through IT Service Management.
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ITIL trademark

ITIL® is a trademark of AXELOS Limited

COBIT trademark

COBIT® is a trademark of ISACA® registered in the United States and other countries.

ISO20K trademark

ISO® is a registered trademark of International Organisation for Standardisation.