Fox IT is a leading IT Service Management (ITSM) and governance business, providing a range of training and consultancy solutions to blue-chip companies and government organisations around the world. Our ITSM consulting and ITSM Training methodologies utilise frameworks such as ITIL®, COBIT® and ISO/IEC 20000, all integrated within our ITSM Toolkits to accelerate service improvement initiatives


We empower your business through your people. We deliver professional ITSM training the way you want, offering elearning, blended learning, virtual classrooms or on-site delivery. We contextualise all our courses, aligning them to IT and business objectives so they deliver the most impact from the new knowledge and skills they acquire. It’s no longer about personal development. It’s about enhancing your services!   Read more →


Delivering services to expectation (or above) is built on well defined, well executed processes that have the agility to change to meet business demand. Fox IT’s experience and expertise in ITSM Consulting support and guide our clients to deliver a fit-for-purpose Service Management environment. This will empower IT to govern and deliver high valued, impactful services and enable their customers to achieve their business goals.   Read more →


Having the right tools, configured to the designed processes, in the hands of skilled knowledgeable people delivers a high quality of service. It also facilitates stong governance of IT. Fox IT brings it’s experience in IT Service Management to support the selection and appropriate configuration for implementation through contextual project management, turning the ‘art and science’ in deployment to investable reality.   Read more →

Fox IT consulting overview brochure download button
Fox IT is a global service management specialist delivering IT service transformation for our clients. Recognised as the premier supplier of consultancy, training and tools with a global partnership network.

IT Toolkits

Many years of experience have enabled us to develop our unique best practice ITSM toolkits to share with our clients.

See all tools →

FoxROI™ - Calculate Return On Investment


ROI Evaluator (FoxROI™) gathers the necessary information required to calculate the potential return on your service improvement activities.

Read more →

FoxMAPS™ - ITSM And ISO/IEC 20000 Assessments


FoxMAPS™ will provide you with an independent and objective view of your organisation’s effectiveness, leading to a road map for improvement.

Read more →

FoxPRISM™ ITIL And ISO/IEC 20000 Process Implementation & Improvement


FoxPRISM™ is a fully interactive web-based process knowledge database that assists in the design, implementation and management of Service Management processes.

Read more →

IT Training

We provide training through a wide portfolio of courses supporting IT Service Delivery including ITIL® Training and related courses, COBIT® Training, ISO/IEC 20000 Training, Lean IT Training and PRINCE2® Training using a wide range of standard and tailored delivery methods.

See all training →

ITIL Training Courses

ITIL Training Courses

An ITIL course enables you to fully benefit from proven best practices in IT Service Delivery and is relevant to anyone involved in the delivery or support of IT services.

Read more →

COBIT5 Training Courses

COBIT® 5 Training

COBIT 5 training provides guidance to executives and those charged with making decisions concerning the use of technology in support of organizational objectives.

Read more →

ISO/IEC 20000 (ISO 20000) Training Courses

ISO/IEC 20000 Training

ISO/IEC 20000 is the international standard for IT service management. It defines the best practice for the delivery of managed services to meet the needs of an organisation and its customers.

Read more →

COBIT5 logo
COBIT® is a trademark of ISACA® registered in the
United States and other countries.

ITIL logo
ITIL® is a registered trademark of AXELOS Limited.

PRINCE2 logo
PRINCE2® is a registered trademark of AXELOS Limited.

We are a strategic partner of AXELOS.
Copyright © 2016 Fox IT SM Ltd. All Rights Reserved.