When the pandemic hit, many businesses were forced to change their working models and adopt new processes. The practice of obtaining and routing wet ink signatures was no longer possible while branches were closed in accordance with COVID-19 protocol. However, customers still needed to open bank accounts, apply for loans, and authorize transactions. Banks had no choice but to pivot quickly to digital solutions that were cyber secure, FINRA compliant, and scaleable.
Banks that welcomed eSignature technology were not only able to keep their business running smoothly but were able to bring their banking models into the present. It is no secret that technology will continue to grow and evolve. The banks that progress with the digital times are ensuring a better experience for their customers and their own institutional longevity. Download the playbook to learn what banks gained by shifting to an eSignature process such as: