Meredith Connell Enhances Efficiency with Foxit PDF Editor

Meredith Connell, New Zealand's largest litigation firm, has been a cornerstone in the legal industry since 1922, offering expertise across more than 23 practice areas. With offices in Auckland and Wellington, the firm handles substantial electronic litigation, primarily in PDF format. As their workload expanded, the limitations of their existing PDF software became apparent, prompting a search for a more efficient solution.

The firm's reliance on Adobe Acrobat presented challenges, particularly with its integration into their Citrix digital workspace environment. Additionally, the high cost and limited licensing meant only a select few staff members could perform essential tasks like hyperlinking and compiling documents. This bottleneck led to workflow delays, especially as court deadlines loomed.

Recognizing the need for change, Business Analyst Sean Birch and his manager, Mark Watling, explored alternative PDF solutions. They initiated a trial with Foxit PDF Editor, extending it multiple times to thoroughly assess its capabilities. This hands-on experience allowed the team to evaluate the software's performance in real-world scenarios.

The trial revealed significant advantages. Foxit PDF Editor seamlessly integrated with the firm's existing systems, including Citrix and iManage. Its user-friendly interface empowered all staff members, not just those with specialized licenses, to execute tasks such as hyperlinking, scanning, bookmarking, Bates numbering, and bundling. Notably, the ability to sequentially number documents within subfolders—a feature lacking in their previous software—resulted in substantial time savings. Birch estimated that this functionality alone saved approximately two days of work per document bundle.

Impressed by these outcomes, Meredith Connell invested in 225 licenses of Foxit PDF Editor. This strategic decision not only streamlined their workflows but also led to significant cost savings. The firm's commitment to efficiency was further demonstrated by their rapid adoption of the software; since its implementation in April 2018, staff members have worked with and saved over 120,000 PDF documents.

Beyond the software's technical merits, the firm lauded Foxit's exceptional customer support. The development team was notably responsive, swiftly implementing requested features tailored to the firm's specific needs. This collaborative relationship ensured that the software evolved in line with the firm's requirements, enhancing overall satisfaction.

In summary, Meredith Connell's partnership with Foxit has revolutionized their document management processes. By adopting Foxit PDF Editor, the firm has eliminated previous bottlenecks, empowered its entire staff with essential tools, and achieved remarkable efficiency gains. This case exemplifies how the right technological collaboration can drive substantial improvements in operational performance.

To delve deeper into Meredith Connell's transformative journey with Foxit PDF Editor, download the full case study.

Meredith Connell Case Study

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