Aimed at IT professionals with a focus on management and improvement of IT services, our Lean IT training certificate is applicable to all organisations with IT operations in any industry and sector.
Lean IT is the extension of Lean manufacturing and lean services principles to the development and management of information technology products and services.
A way of thinking and acting, Lean IT focuses organizations on building a customer and value-oriented culture in which managers and employees engage in removing waste, inflexibility and variability from the organization and its services.
- Increased customer satisfaction
- Reduction of IT costs
- Increased productivity
- Reduction in time to market of changes
- Increased ability to manage demand