This ITIL® Foundation training course provides IT managers and practitioners with a practical understanding of the key concepts, principles, processes and functions that enables successful IT Service Management provision. It also prepares delegates for the ITIL Foundation Course Examination. The course is based on the ITIL best practice service lifecycle approach.
Who Should Attend Our ITIL Foundation Training Course?
This ITIL course is for IT managers and practitioners involved in the strategy, design, and implementation and on-going delivery of business-used IT services and who require an insight into Service Management best practice. There is no specific pre-requisite for this course.
The ITIL Foundation Professional Qualification
The Foundation Certificate in IT Service Management, which is a pre-requisite for all other ITIL-based courses. The format for the exam paper is 40 multiple-choice questions. It is a supervised, closed-book exam – the duration of which is a maximum of 60 minutes. Successful candidates will be awarded 2 credits towards the ITIL Expert qualification.
Share The Details of this Course