ITIL Training Courses

Ashley Training

ITIL Training Courses

An ITIL course enables you to fully benefit from proven best practices in IT Service Delivery and is relevant to anyone involved in the delivery or support of IT services.

ITIL Foundation Training Course

Ashley ITIL, ITIL Foundation

ITIL Foundation

This ITIL Foundation training course provides IT managers and practitioners with a practical understanding of the key concepts, principles, processes and functions that enables successful IT Service Management provision.

ITIL Practitioner Training Course

Ashley ITIL, ITIL Practitioner

ITIL Practitioner

This course provides a complete overview of the main concepts of ITIL Practitioner, including the CSI approach, metrics and measurements, communications and organizational change.

ITIL Lifecycle: Service Strategy Training Course

Ashley ITIL, ITIL Lifecycle Leave a Comment

In accordance with the Service Strategy course syllabus, this ITIL® Lifecycle Service Strategy course provides a complete management level overview of the various aspects of service strategy; including the managerial concepts and core information on the processes, roles, activities and techniques required to facilitate control within the service strategy stage of the service lifecycle. It also prepares students for the …

ITIL Lifecycle: Service Design Training Course

Ashley ITIL, ITIL Lifecycle

ITIL® Lifecycle: Service Design

This course provides a complete management level overview of the various aspects of service design; including the managerial concepts and core information on the processes, roles, activities and techniques required to facilitate control within the service design.

ITIL Lifecycle: Service Transition Training Course

Ashley ITIL, ITIL Lifecycle

ITIL® Lifecycle: Service Transition

The course provides a complete management level overview of the various aspects of service transition; including the managerial concepts and core information on the processes, roles, activities and techniques required to facilitate control within the service transition stage.

ITIL Lifecycle: Service Operation Training Course

Ashley ITIL, ITIL Lifecycle

ITIL® Lifecycle: Service Operation

This course provides a complete management level overview of the various aspects of service operation; including the managerial concepts and core information on the processes, roles, activities and techniques required to facilitate control within the service operation.

ITIL Lifecycle: Continual Service Improvement (ITIL CSI) Training Course

Ashley ITIL, ITIL Lifecycle

ITIL® Lifecycle: Continual Service Improvement (CSI)

This course provides a complete management level overview of the various aspects of continual service improvement; including the managerial concepts and core information on the processes, roles, activities and techniques required to facilitate control within the continual service improvement.

ISO/IEC 20000 (ISO 20000) Training Courses

Ashley Training

ISO/IEC 20000 Training

ISO/IEC 20000 is the international standard for IT service management. It defines the best practice for the delivery of managed services to meet the needs of an organisation and its customers.

COBIT5 Training Courses

Ashley Training

COBIT® 5 Training

COBIT 5 training provides guidance to executives and those charged with making decisions concerning the use of technology in support of organizational objectives.

COBIT5 Foundation Training Course

Ashley COBIT

COBIT®5 Foundation

This 3 day COBIT®5 Foundation training course enables delegates to gain knowledge and understanding of the COBIT®5 guidance

COBIT5 Implementation Training Course

Ashley COBIT

COBIT®5 Implementation

This 2 day COBIT®5 implementation training course enables delegates to gain knowledge and understanding of the COBIT®5 Implementation approach

COBIT5 Assessor Training Course

Ashley COBIT

COBIT®5 Assessor

This 2 day COBIT®5 Assessor training course enables delegates to gain a deeper knowledge and understanding of the COBIT®5 Process Capability Model and assessment approach

COBIT5 INCS Training Course

Ashley COBIT

COBIT®5 INCS

This COBIT5 INCS (Implementing the NIST Cyber Security framework using COBIT®5) training course enables delegates to gain knowledge and understanding of the Cyber Security Framework (CSF) from NIST (National Institute for Standards in Technology)